LEGAL
RESPONSIVEWEBSITEHUB — C. OLLERÍAS 31, MÁLAGA, MÁLAGA, ESPAÑA
Privacy Policy
Last updated: January 2026
1. Data Controller
The data controller responsible for the processing of personal data collected through this website is responsivewebsitehub, located at C. Ollerías 31, Málaga, Málaga, España. For any inquiries regarding data processing, you may contact us at [email protected].
2. Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: Full name, username or similar identifier.
- Contact Data: Email address, telephone number, and postal address.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Communication Data: Your preferences in receiving marketing from us and your communication preferences.
3. Legal Basis for Processing
We process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):
- Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., submitting a contact form).
- Contract: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided such interests are not overridden by your rights and freedoms.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
4. How We Use Your Data
Your personal data is used for the following purposes:
- To respond to your inquiries and provide the services you have requested.
- To manage our relationship with you, including notifications about changes to our terms or privacy policy.
- To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, and support.
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of our marketing.
- To comply with applicable laws, regulations, and legal processes.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means.
6. Your Rights Under GDPR
Under the General Data Protection Regulation, you have the following rights:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate personal data.
- Right to Erasure: You have the right to request deletion of your personal data where there is no compelling reason for its continued processing.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data where we are relying on legitimate interests.
- Right to Withdraw Consent: Where we are relying on consent to process your data, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected] or write to us at C. Ollerías 31, Málaga, Málaga, España.
7. International Data Transfers
Your data may be transferred to, and processed in, countries outside the European Economic Area (EEA). Where we transfer data outside the EEA, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.
8. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, regular security assessments, and employee training on data protection obligations.
9. Contact
For any questions about this privacy policy or our data practices, please contact:
responsivewebsitehub
C. Ollerías 31, Málaga, Málaga, España
Email: [email protected]
Phone: +34 657 81 93 50
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.
Refund Policy
Last updated: January 2026
1. Overview
At responsivewebsitehub, we are committed to delivering high-quality web development services. We recognize that circumstances may arise where a refund is warranted. This policy outlines the conditions under which refunds may be issued for services rendered from our office at C. Ollerías 31, Málaga, Málaga, España.
2. Project Deposit
All projects require an initial deposit of 50% of the total project value before work commences. This deposit is non-refundable once work has begun, as it covers initial planning, resource allocation, and project scaffolding.
3. Milestone-Based Refunds
For projects structured around multiple milestones:
- If a project is cancelled before the first milestone delivery, a refund of any payments made beyond the initial deposit will be issued within 14 business days.
- If a project is cancelled after a milestone has been delivered and approved, no refund will be issued for the completed milestone.
- If a project is cancelled during an active milestone, a partial refund proportional to undelivered work may be issued at our sole discretion.
4. Completed Work
Once a deliverable has been delivered, reviewed, and accepted by the client, no refund will be issued for that deliverable. Acceptance is defined as explicit written confirmation from the client or the passage of 7 business days without written objection after delivery.
5. Recurring Services
Monthly services (such as maintenance and hosting) may be cancelled at any time with 30 days' written notice. No refund will be issued for the current billing period. Cancellation takes effect at the end of the current billing cycle.
6. Refund Process
To request a refund, you must contact us in writing at [email protected] with the subject line "Refund Request" and include your project reference number. We will review your request and respond within 10 business days. Approved refunds will be processed within 14 business days using the original payment method.
7. Disputes
If you are dissatisfied with our services, we encourage you to contact us directly at [email protected] or +34 657 81 93 50 before initiating a chargeback. We are committed to resolving disputes amicably. You may also reach us in person at C. Ollerías 31, Málaga, Málaga, España.
Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing or using the services provided by responsivewebsitehub, located at C. Ollerías 31, Málaga, Málaga, España, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.
2. Services
responsivewebsitehub provides web development, design, hosting, maintenance, and related digital services. The scope, deliverables, timeline, and pricing for each project will be defined in a separate written agreement or proposal accepted by both parties.
3. Client Obligations
The client agrees to:
- Provide all necessary materials, content, and access required for the timely completion of the project.
- Respond to requests for feedback, approvals, or clarifications within 5 business days.
- Ensure that all content provided does not infringe upon the intellectual property rights of any third party.
- Make all payments according to the agreed schedule.
4. Intellectual Property
Upon full payment of all fees, the client will receive ownership of the final deliverables, including custom code, designs, and content created specifically for the project. The following are excluded from this transfer:
- Pre-existing tools, frameworks, libraries, and code used as part of the development process.
- General methodologies, techniques, and know-how developed during the project.
- Third-party assets used under their respective licenses.
5. Payment Terms
Payment terms are defined in each project agreement. Invoices are payable within 14 days of issuance unless otherwise agreed. Late payments may incur a penalty of 1.5% per month on the outstanding balance. We reserve the right to suspend work on any project where payments are overdue by more than 14 days.
6. Limitation of Liability
To the maximum extent permitted by applicable law, responsivewebsitehub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with the use of our services. Our total liability for any claim arising under these terms shall not exceed the total fees paid by the client for the specific project giving rise to the claim.
7. Warranty
We warrant that all services will be performed in a professional and workmanlike manner, consistent with industry standards. A 30-day warranty period begins upon final project delivery, during which we will fix any defects in our work at no additional charge. This warranty does not cover issues arising from third-party tools, client modifications, or external hosting environments.
8. Confidentiality
Both parties agree to keep confidential all proprietary information shared during the course of the project. This includes business strategies, technical specifications, pricing, and any other information marked as confidential or that would reasonably be considered confidential.
9. Termination
Either party may terminate the agreement with 30 days' written notice. In the event of termination:
- The client will pay for all work completed up to the date of termination.
- All completed deliverables will be transferred to the client upon payment.
- Any outstanding work-in-progress will be delivered in its current state.
10. Governing Law
These terms are governed by and construed in accordance with the laws of Spain. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Málaga, España.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the new terms.
12. Contact
For questions about these terms, contact us at:
responsivewebsitehub
C. Ollerías 31, Málaga, Málaga, España
Email: [email protected]
Phone: +34 657 81 93 50